Central Dispatch

The Torrance County Central Dispatch Center strives to achieve the most effective emergency communications possible by providing rapid and convenient access to public safety for both the citizens of our community and the visitors passing through.



Dorothy Rivera - 911 Director
Christine Snow - 911 Supervisor (Day Shift) Daily Operations
Ben Daugherty- 911 - Supervisor (Night Shift) Daily Operations

ADMIN LINE – (505) 384-9631 - (505) 384-2705 - (505) 384-2706

Fax: (505) 384-9635

Torrance County Dispatch Center
753 Salt Missions Trail
P.O. Box 449, McIntosh, NM 87032



Employment Oppurtunities

We hold 12 employment positions other than the director and the two supervisors. Our dedicated dispatchers start out at $10.50 per hour and after they become a certified Telecommunications Officer their salary increases to $13.00 per hour.


The Torrance County Central Dispatch new hires will be required to go through 30 days classroom training, taught by our qualified instructors. After which they will then do on the job training in which they will always work along side other fully certified 911 call-takers/dispatchers for 6 to 11 months and then will be required to attend a 3 week NM State Academy in Santa Fe where they will acquire their certification.

During the period of on the job training the new hire will be required to obtain several mandatory certifications such as;

  • EMD – Emergency Medical Dispatch
  • NM Telecommunications
  • NCIC – National Crime Information Center
  • First Responder

Other trainings you will be required to attend:

  • Hazmat Awareness
  • CIM – Critical Incident Command
  • Fire Dispatch
  • Domestic Violence Training
  • Terrorist / WMD training
  • CAD Training

After the new hire becomes certified in the NM Law Enforcement Academy they will be required to continue training throughout the length of their career on many more subjects than those that are listed. Continued training is also necessary to keep certifications up to date.

Anyone interested in a career in this exciting field will need to pick up an application at the Torrance County Offices located in Estancia and then return them at the same place or you are welcome to drop it by our office at 751 Salt missions Trail in McIntosh.

Agencies we dispatch for

Mountainair Police Department
Estancia Police Department
Moriarty Police Department
Torrance County Sheriff’s Department
Duran Fire Department
Encino Fire/Rescue
Willard Fire Department
Mountainair Fire/Rescue
Estancia Fire/Rescue
Torreon/Tajique Fire Department
McIntosh Fire/Rescue
Moriarty Fire/Rescue
Superior Ambulance

Torrance County Central Dispatch also assists a number of other agencies as well.

Important Department Downloads

pdf-fileResolution Establishing Fees for Information 2002-09.pdf157 KB